Compare Business Class on Emirates A380 and 777 v Qatar Airways Dreamliner
Aspire Lounge Manchester |
The Qatar Dreamliner.
I flew In October 2016 as soon as we boarded we were offered
drinks, there was choice of normal or pink Champagne, the pink was my choice.
Champagne on Qatar Airways |
Champagne on Qatar Airways |
As soon as I sat down I was given an amenity bag, this had ear plugs, eye shades
a lip balm, body lotion and perfume, this was Si for ladies. I was also given
some very stylish pyjamas.
Qatar Business Class Goodies |
Qatar Dreamliner |
Qatar Dreamliner seat |
This was a two class aircraft with 23 seats in business
class. The seats were like a small capsule, the configuration was 1-2-1 so each
passenger can get to the aisle without climbing over someone.
The seat was 22’’
wide with a pitch of 80’’, so feels very private and roomy. The seats do go into fully flat beds, they
also have a very stylish duvet/ cover and large pillow. The windows on this air craft really are large
and it feels very roomy.
The crew were attentive at all times, with the meals service being ‘dine on demand’.
The food choices sounded odd, so I asked for 2 starters and they were delicious and very well served and presented. My partner had the Arabic Chicken and it looked and smelt gorgeous and I wished I had had it!!
There were plenty of drinks being served, the Martini was great. The crew were visible in the cabin at all times, offering snacks and drinks, they had a very relaxed and friendly manner and nothing was to much trouble for them.
The soup Qatar Airways |
Mezze Qatar Airways |
Salad |
Pudding...ice cream at 36000 feet |
Entertainment, this was a large screen with games and films,
the headphones were good quality noise cancelling. I am not a good judge of
this as I tend to read my book, but my partner watched films all the way to
Cape Town and back, so there was ample selection.
The A380. Emirates
I flew out of Manchester in Feb 2017, the three class A380 has been replaced with a
newer two class A380. This has 58 business
class seats and they seemed to be very cramped and smaller than the 3 class
A380. The seats were 1- 2- 1 so again
you didn’t have to scramble over anyone to get out. The seat is small at 18.5’’
wide with a pitch of 70’’.
Emirates A380 |
The bar is a big attraction on the A380, on this route, and with this crew it was needed for self service.
Drinks were in very short supply, just one glass of champagne on arrival, and then nothing else, all the way on the 7 hour flight to Dubai, no drinks service, you had to go to the bar to get a drink. The food choices were also very limited. I had a good Arabic Mezze to start, but with only 2 pieces of tiny Arabic bread! That’s rubbish! The main was a chicken rice dish or beef, and the beef ran out. I had a Chocolate and Mango pudding, but it was horrid and I did not eat it.
Drinks were in very short supply, just one glass of champagne on arrival, and then nothing else, all the way on the 7 hour flight to Dubai, no drinks service, you had to go to the bar to get a drink. The food choices were also very limited. I had a good Arabic Mezze to start, but with only 2 pieces of tiny Arabic bread! That’s rubbish! The main was a chicken rice dish or beef, and the beef ran out. I had a Chocolate and Mango pudding, but it was horrid and I did not eat it.
The bar, as I have said it was busy, the bar snacks are now
all cold, the hot selection a dim distant memory.
The crew were lazy and disinterested, almost
robotic. They did not come around with any drinks just all gathered round the
bar chatting to each other. This
experience was the same on the Manchester to Dubai night flight (EK20) and the
Dubai to Manchester morning flight (EK17). The worst thing of all was that when asking
for a cup of tea, it came in a lovely china mug only too taste of coffee. I
think it was made in a pot that had had coffee in it…absolutely vile! I also
asked for more milk for my tea, to be told by the abrupt crew member that it
was because I hadn’t stirred it; I stirred it, it still needed milk.
Amenity packs were given out on the night flights, the bags
have been upgraded but the contents are the same as they have been for ages.
Bvlgari perfume, hand and body lotion. Toothbrush and toothpaste, hairbrush,
shaving foam and a razor, tissues. All very nice.
Entertainment, the ICE system is really good, I love all the
cameras and my partner loves all the films.
So the A380 service has really gone downhill, maybe its just the size of the cabin so too many passengers to be dealt with or maybe the crew have been worked too
hard? But it’s not the onboard experience it was!
Bar snacks Emirates A380 |
777-300ER. Emirates
Emirates 777 |
Emirates 777 |
The next aircraft from Dubai to Ho Chi Minh City (Saigon)
was a two class 777. The 777 seating is still 2 -3 -2 so you do have to clamber
over your neighbor to get out. The seat
is 22.5’’ wide with a pitch of 60’’, so seems less cramped than the A380.
The service on the 777 was far better than the A380, but the
food selection was again very odd, a breakfast and a snack and again the choices ran out.
Connection times and Hub Lounges
The lounge at Doha airport, the business class lounge is
huge. With a good selection of food and drink and plenty of seating. The wait
was very short just 2 hours.
The lounge in Dubai has been upgraded and looks very smart,
it also has a good selection of food drink and places to chill out. The connection
time was 2 hours on the way back.
On the way out due to a late departure from Manchester we only just made the connection for the Saigon flight . So no lounge experience.
On the way out due to a late departure from Manchester we only just made the connection for the Saigon flight . So no lounge experience.
Overall
Emirates
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Qatar
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Chauffer
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ü
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Lounge at Manchester
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Aircraft Seats
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Amenity bags / PJs
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PJs and pillow
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Drink
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Food
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Entertainment
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Equal
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Crew
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ü +++++++
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Lounge at Doha / Dubai
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Equal
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Layover time / connection
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Overall
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Value for money
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So, the onboard experience with Qatar was so superior to the onboard experience with Emirates that in future I will be looking at flying Qatar Airways.
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